At ARCUS, we value your satisfaction. Our return policy allows you 14 days from the delivery of your order to initiate a return for a refund or exchange. To be eligible, items must be returned in pristine, unworn, and undamaged condition, accompanied by their original packaging. Please note that return postage costs are the responsibility of the buyer.

We must advise that we cannot refund or replace items that are confirmed as delivered but have been lost or stolen. To ensure seamless processing, kindly ensure your delivery address is accurate and communicate any necessary notes to us at info@arcusparis.com before placing your order.

For return requests, kindly reach out to us at info@arcusparis.com to proceed.

Each ARCUS piece is a handcrafted work, ensuring every item's uniqueness. If you have any queries, please don't hesitate to contact us at info@arcusparis.com.

We're here to ensure your ARCUS experience is exceptional.